BY OZIE WILLIAMS
Call me an investigative journalist and you won’t be wrong…
I do prefer ‘pucknoser’ though.
Customer service sucks in Nigeria, you know, right?
Well, that’s my business. Don’t worry, I have my ways.
I will get in and get you the juiciest details of soul-destroying, phlegm-inducing and curse-demanding customer (dis)service that’s become the norm around here.
There’ll be the occasional good positive report, but don’t get your hopes up; there’ll be few, trust me.
Enough talk. Welcome to Con.Ve.Nience. It’s laughable but it’s a serious matter!
So, where shall we start…?